Services
Social Media Marketing
Team Building
Customer Service/Team Training
Patients are now turning to social media to gather information on healthcare providers. Having an established online presence for your practice is a key component of your overall success. Many practice owners struggle to find the time to manage their digital marketing presence and run their busy practice. Our mission will be to create content for your office that will help to educate and attract the right patients for you. This is stimulated by enhancing your social media pages and creating content that is designed to attract new patients while researching for their particular needs. We do not believe in a one size fits all for our clients. Original and meaningful content is what patients most often want to see from their favored brands.
“There is no I in team” stands true for a reason. We know that behind every successful organization there is a great team! Team building helps to encourage communication among staff and departments within the practice, builds trust, and helps to show employees how to effectively work together to achieve the goals of your practice. Our training will help to encourage and create a positive environment and create an office culture that will allow your employees to actively be engaged in their work and increase productivity. A happy team means a positive patient experience and a more productive practice!
Customer service training is critical for any organization and helps to ensure that your team is equipped with the necessary skills while adding value to your practice. Our agency will examine your internal systems and improve customer service and communication methods during each interaction with patients. Are you making the right first impression? Is your phone being picked up on time? Is your team creating value through scripts for each appointment? Our training will help your team with telephone skills and etiquette, improve patient experience, while providing them with the necessary tools and skills to effectively build value at each appointment. The goal is to always provide the customer with a great experience to help create loyal patients.
