FAQ

What sets us apart from other agencies is that we are a locally owned and operated company with industry experience. Our agency has worked with practices to develop marketing and training programs that fit the needs of their practice. Out-of-town agencies are out of touch with your patient demographic and advertising agencies often do not have the background in this area to create a custom program that best works for you.

We have worked with clients who have told us just this and later find that it is not producing the results they were hoping for. Utilizing social media to market to patients goes beyond just posting “anything”. Content must be relevant and have a methodological approach which is what our agency understands. Understanding consumer behavior allows us to custom tailor your social media marketing.

We have found that these types of trainings are often left on the backburner. When hiring staff, practice owners/office managers will train on systems but not on customer service and communication skills. Customer service training is critical for any organization and helps to ensure that your team is equipped with the necessary skills while adding value to your practice. We want your team to be confident when speaking to your patients and ensure they make the right first impression.

No! During our first call we want to talk to YOU and listen to what YOU need. Whether you want to focus on social media marketing or traning, we want to hear you out and break down what areas you feel are lacking and we take it from there.